At the end of the contract your vehicle will be returned to the leasing company and assessed to determine whether the vehicle meets the agreed returned condition.
What is fair wear and tear?
Fair wear and tear occurs when normal usage causes deterioration to a vehicle. It is not to be confused with damage, which occurs as a result of a specific event or series of events such as impact, inappropriate stowing of items, harsh-treatment, negligent acts or omissions. To request a free copy of the fair wear and tear guide for your finance company, call us today on 01942 311508, option 2 and we will be happy to help!
Who will collect and inspect my vehicle?
Your vehicle will be collected and inspected by an independent company.
Will I have any end of lease charges?
End-of lease charges occur when the vehicle, its equipment or accessories are not used, maintained or looked after as originally agreed at the start of the lease. The charges compensate for the cost of rectifying damage or missing items such as keys or service history. Customers are not charged at end of lease for any refurbishment that arises from normal wear and tear.
Alphalease are keen to help customers arrange repairs to any damage that's outside the agreed returned standard before returning the vehicle. In most cases we can save customers money on the costs of repair. If you are returning a lease vehicle please give us a call to see if we can help.
Before your vehicle is due back to the leasing company consider the following:
Appraising your vehicle
• This will identify any damage that does not constitute fair wear and tear and requires repair. Use the BVRLA Fair Wear and Tear Guide please contact us if you would like a copy
• We advise appraising your vehicle 10 – 12 weeks before the vehicle is due for return. This will allow you time to arrange any repairs.
• Appraise the vehicle as honestly as you can – be objective. Ask a friend or colleague to help you.
• Choose a time and place with good light. This is how the leasing company will examine your vehicle. Appraisals carried out in poor light invariably miss some faults.
• Before appraising the vehicle, make sure that it has been washed and is thoroughly clean but remember to allow time for it to dry. Water on the paintwork can mask faults.
• Walk all the way around the vehicle and examine closely each panel including the roof, bonnet, doors, and body for significant damage. Observe where the light is reflected differently from dents and scratches.
• Crouch or kneel down at the front and rear of the vehicle and look along the bodyline on each side. This will help you see scratches and dents that may otherwise be difficult to spot.
• Inspect lamps, lenses, windows and mirrors for chips, cracks and holes.
• Check the tyres (including spare) for damage. Check that the wear on the tread across each tyre is even. Inspect wheels, wheel trims and wheel spokes for scratches and deterioration.
• Clean and valet the interior. Check upholstered areas for odours, tears, burns, stains and wear.
• Inspect all controls, including audio equipment and accessories – they should be present and fully functional. It is important you are present when the vehicle is collected so that you sign the collection note and agree on any visible damage on collection
IF YOU WOULD LIKE ADVICE ON RETURNING A LEASE VEHICLE PLEASE GIVE US A CALL ON 01942 231123 (OPTION 2)
Click the following links to see the Fair Wear and Tear Guides for each finance company
Novuna (Formerly known as Hitachi)
Can't see your finance provider? Not to worry, give us a call on 01942 211508 (option 2), and we will be able to send you all of the relevant information!